Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jim Wainscott

September 11, 2023

5  out of  5 rating by Jim Wainscott
"Always a pleasure to walk in and talk to everyone that works here. They make it extremely easy to make changes to your policies as your needs change."

Oregon Banshee

September 10, 2023

5  out of  5 rating by Oregon Banshee
"I’ve been with State Farm for several years now and I have always been pleased with the staff and customer service I’ve received. Lola is an asset to both the company and to our family."

Sherry Corrigan

August 26, 2023

5  out of  5 rating by Sherry Corrigan
"I've been with State Farm for many years! Dee (aka Lola) is Amazing!! I highly recommend this office!"

Ilaena Mellentine

July 29, 2023

5  out of  5 rating by Ilaena Mellentine
"Amanda was super helpful. I went in for a quote and walked out a customer. I was able to improve coverage and save money. No pressure, just good old customer service."
Profile photo of Mike Smith

Mike Smith

June 19, 2023

5  out of  5 rating by Mike Smith
"I just recently read your mission statement and I find it to be absolutely true . one thing that makes it possible is your great employees! I have an agent who bends over backwards and far exceeds her pay grade. it's the employees great people you have working for you there from the great agents to all the receptionists and everybody involved . and a reminder to Bill you're nothing without your great employees. thanks everybody you too Heather Michael"

Antoinette Bentley

May 24, 2023

5  out of  5 rating by Antoinette Bentley
"I’m so happy I went in to get a quote from James 😁 he saved me $1,000 on my homeowners insurance by switching over and $37 off my car insurance by combining the two together. I will tell all my friends and family they are the cheapest in town. one happy customer here."

cristee bergquist

May 6, 2023

5  out of  5 rating by cristee bergquist
"They treated us very well. New insurance policies at comparable pricing. Try them!! We saw Dee"

Joanna Smith

March 21, 2023

5  out of  5 rating by Joanna Smith
"Very helpful. They are great at following up with us. Prices and services are great! Thank you so much."

Loren Obien

February 23, 2023

5  out of  5 rating by Loren Obien
"Cheryl was very knowledgeable and pleasant to deal with. Quick and painless and didn't try and sell me something I didn't need just what I asked for. Definitely will suggest to others to switch to State Farm and Bill Thorpe office"

Kristina Silva

February 22, 2023

5  out of  5 rating by Kristina Silva
"Thank you to Bill Throp’s staff for the process of getting our Homeowners Insurance, Vehicles, and out Dual Sports Bikes insured. Cheryl is amazing in getting our policies going quickly and we are so happy with how easy Cheryl made the process.. Thank you Cheryl and Staff. 🙏👍🤗"

Lany Sullivan

February 13, 2023

5  out of  5 rating by Lany Sullivan
"I've had a lot of moving parts with my insurance due to a death in the family. Cheryl has been by my side the entire time as I've worked through all the policy changes needed during this difficult time. She has made it easy for me and has been incredibly supportive in so many ways. I highly recommend the team at Bill Thorp!"

Roy Kitzman

January 6, 2023

5  out of  5 rating by Roy Kitzman

James Soper

December 17, 2022

5  out of  5 rating by James Soper
"Great customer service! They got right on it getting me set up for a quote as I called about the last 10 minutes of the business day, but the next morning they called me right up with a quote that I almost couldn’t refuse, saving about 30%/month compared to Allstate!"

Scott Fell

November 21, 2022

5  out of  5 rating by Scott Fell
"The agents are so friendly and helpful. I love how fast they acted when I was In a accident. Like a good neighbor!"

telia hardwick

November 15, 2022

5  out of  5 rating by telia hardwick
"I didn't mean to mark it 3 stars. New mom and unlocked phone In pocket = buttons being pushed 🤦🏼‍♀️"

Julia volga

October 12, 2022

5  out of  5 rating by Julia volga
"I have never had one issue with this office, they are always so nice, to the point, and don't want you to spend a million dollars. They help you save as much as you can and explain everything that needs to be explained. I always talk to Cheryl and she's always GREAT! I recommend this place to everyone."

Aladin Darkness (Miner79r)

October 10, 2022

5  out of  5 rating by Aladin Darkness (Miner79r)
"Always friendly faces, and there is no Hassel to get competitive prices."

kathy williams

October 7, 2022

1  out of  5 rating by kathy williams
"We have auto and home owners insurance thru State Farm. I have a total of 1 accident in all my years of driving ( 45 ) and we pay for roadside assistance. My husband has had to use roadside assistance 5 times in 3 yrs. because of his old truck and I have had to use it once for a flat tire, yet they are canceling our policy beause they say it is too exessive!!! My advice, find a different company to insure thru!!!"

Alex Relph

August 12, 2022

5  out of  5 rating by Alex Relph
"Cheryl has been a so helpful and attentive in adjusting my insurance policy. Wonderful customer service and exceptional pricing. Couldn’t be happier."

Carol Dietrick

August 2, 2022

5  out of  5 rating by Carol Dietrick
"Cheryl is so sweet, helpful and speedy! I so appreciate it each time I call in - folks are always very professional and warm. Thank you so much for your impeccable service. I highly recommend Grants Pass - State Farm - Bill Thorp's Office!!"

charles brumbaugh

May 20, 2022

5  out of  5 rating by charles brumbaugh
"Very friendly and helpful staff that care about your needs. Awesome service everytime I call or go in to the office. I have amazing coverage on all my vehicles and rental insurance at very good rates. The staff treat me like family and I couldn't ask for more. Best insurance broker I have ever worked with. Thank you Bill Thorp State Farm!!"

Khirstyn Colbert

May 14, 2022

5  out of  5 rating by Khirstyn Colbert
"Thank you Cheryl for all your help today!"

Dawn Netherland

May 13, 2022

5  out of  5 rating by Dawn Netherland
"Cheryl was very knowledgeable and helpful in switching our home/auto insurance to State Farm. I would highly recommend her and that State Farm branch."

Haley Wilson

April 20, 2022

1  out of  5 rating by Haley Wilson
"I had an amazing experience with state farm until I got a new car and they raise my rates to about $150 for one car. Every time I talked to someone I got conflicting information. I switched and I'm saving over $100 and I'm paying less for two vehicles than I was for one."

Kevin OBrien

March 22, 2022

5  out of  5 rating by Kevin OBrien
"Fantastic customer service no matter who answers the phone. I have always been impressed by and partnered with State Farm for my insurance needs for probably the past 30+ years now, but the services and how they’re delivered by Bill Thorp’s agency over the last 20 years of that period I consider to be the cream of the crop."