State Farm® Insurance Agent Bill Thorp

"Thank you for your feedback. We understand your frustration with current pricing. As a State Farm agent, I want to clarify that our office does not set the insurance rates. These are determined by State Farm based on various factors, including risk assessment, market conditions, and regulatory requirements. Unfortunately, we are unable to identify you but would be happy to review your policy and explore any available discounts or options that might help manage your costs. Please feel free to call our office so we can discuss your specific situation."

"Ken, we appreciate you taking the time to leave us a review. We are genuinely sorry about the restrictions imposed by State Farm, as well as other insurance providers, as they pertain to wildfires. Unfortunately, these restrictions are controlled by State Farm's underwriting department and outside of individual State Farm Agent office's control. That said, if given the opportunity, I would be happy to visit your home to conduct a review and help guide you in the appropriate direction for coverage. Please give our office a call to schedule an appointment with me."

"I'm happy to hear about your positive experience with our team, Heather! I'm glad Lola was able to assist you. Your loyalty over the years means a lot to us, and we're grateful for your recommendation. If you ever need anything else, don't hesitate to reach out!"

"Thank you, Mike, for sharing your experience! I'm happy to hear that Wendy was able to assist you. It's great you felt valued and well-informed throughout the process. Welcome to the State Farm family! If you have any questions or need further assistance, don't hesitate to reach out."

"Thank you so much for sharing your thoughts, Suzette! I'm glad to hear that Lola has been so helpful and attentive with your accounts. We truly appreciate your recommendation and are happy to have Lola as part of our team. If you ever need anything else, don't hesitate to reach out!"

"Alise, we sincerely apologize for the unfortunate situation that led to a lapse in your insurance coverage. We understand the significant inconvenience this may have caused you. Our team was working diligently to process your insurance quote and secure coverage. However, due to unforeseen circumstances, including a delay in payment from your mortgage company and additional underwriting requirements, we were unable to finalize the policy. Amanda did in fact attempt to reach out numerous times to inform you of the delay but had no luck making contact. Again, we apologize for any stress or inconvenience this may have caused. We hope you'll consider giving us another opportunity to provide you with the exceptional service you deserve."

"Gayle, thank you for your wonderful review! I'm glad you found our team informative and enjoyed your experience with us. If you have any more questions or need further assistance, we're here to help. - Bill Thorp - State Farm Insurance Agent, Grants Pass, OR"

"Danielle, thank you for your kind words! We're glad you had a positive experience with our team. If you ever need further assistance, we're here to help. - Bill Thorp - State Farm Insurance Agent, Grants Pass, OR"

"Thank you, Jared-Paul! I'm glad to hear Heather was able to assist you. We appreciate your feedback and are always here to assist with any future needs. - Bill Thorp - State Farm Insurance Agent, Grants Pass, OR"

"Vikki, thank you for your wonderful review! We're glad our team could assist you through filing claims and transferring your insurance. It's great to know that our team made things easier for you. We always strive to find ways to save you money, and we're happy you appreciate that! If you ever need anything else, we're here for you! - Bill Thorp - State Farm Insurance Agent, Grants Pass, OR"

"Linda, thank you so much for your review! If you ever need anything in the future, don't hesitate to reach out! - Bill Thorp - State Farm Insurance Agent, Grants Pass, OR"

"Kevin, I'm glad that Heather has provided exceptional service! We're grateful for your kind words and are pleased to know you feel well taken care of. If you ever need assistance in the future, our office is here for you! - Bill Thorp - State Farm Insurance Agent, Grants Pass, OR"

"Stan, I'm thrilled to hear that you were pleased with the care provided! Our team is grateful for the opportunity to assist you and ensure your satisfaction! We look forward to being there for your insurance needs in the future! - Bill Thorp - State Farm Insurance Agent, Grants Pass, OR"

"It's fantastic to hear that switching to State Farm was such a positive experience for you, Jon! We're thrilled that Lola provided you with professional service and made the transition easy. Thank you for choosing us for your insurance needs. - Bill Thorp - State Farm Insurance Agent, Grants Pass, OR"

"Thank you for taking the time to leave us a review. We value all feedback, and we're sorry to hear that we did not meet your expectations. We understand that your situation was a difficult one, and we extend our sincere condolences for the loss of your father. Unfortunately, we required additional documentation before we could proceed with your cancellation, and the processing time of State Farm was longer than usual. We apologize for the delay and any inconvenience this may have caused and we wish you all the best."

"Davey, we’re so glad to hear how Kenzie was able to help you with your auto and renters insurance! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"

"Thank you for the wonderful review, Michelle! Lola is a fantastic asset to our team and we’re happy to hear she was able to help you. Thank you for being a part of our State Farm family!"

"Thank you, Brandon, for the kind words of Cheryl! Our team works hard to provide an excellent experience, and we are thrilled to hear that she always delivers for you and your family's policies. Thank you for trusting us with your insurance needs!"

"Thank you, Katrina, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"

"Brent, thank you for the wonderful review! We appreciate you and the opportunity to help you with your insurance needs. "

"Thanks, Jim! It's a pleasure to work with you. Thank you for trusting us with your insurance needs and if you need anything please don't hesitate to reach out!"

"Thank you for the wonderful review! Lola is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."

"Thank you for the kind words of Dee, Sherry! We appreciate you and the opportunity to help you with your insurance needs."

"Ilaena, we're thrilled to hear you had a positive experience with Amanda! Providing excellent customer service and helping you find the right coverage at the right price is our top priority. Thank you for choosing us and we look forward to serving you in the future!"